Our story

Talk about our company

On a sweltering summer day in 2010, our founding team huddled in a small office in Jiangsu, arguing endlessly over a drawing stained yellow by coffee – a design sketch for an escalator step sprocket.

Our founder, a former engineer, had experienced countless escalator outages caused by inferior components: anxious passengers, paralyzed traffic, and scrambled maintenance teams. At that moment, we made up our minds: "If we're going to make escalators, we must make components that can withstand thousands of footsteps."

My Escalator

Our 
mission mission mission mission

For more than ten years, we have been dedicated to offering world-class elevator and escalator components to a global clientele. Combining precision engineering, rigorous quality control, and a streamlined supply chain, our products reach customers across every continent—and are trusted in settings ranging from retail complexes and corporate towers to international airports, transit centers, and major public venues.

To date, our components have helped maintain and modernize tens of thousands of elevators and escalators around the world, with a strong presence throughout North America, Europe, Asia, the Middle East, and Australia. From the high-rise elevators in Paris’s business district, to the rapid-moving escalators at Dubai Airport, to the bustling metro systems of Mexico City—our products deliver unwavering performance, supporting safe and smooth passenger travel every day.

We know that every component we make carries a responsibility. That’s why we continuously refine our products, deliver agile technical support, and create tailored solutions—so our partners’ systems perform at their best, anywhere in the world. As we look ahead, we remain committed to shaping the next generation of vertical transportation: smarter, more efficient, and built with safety at its core.

One-stop escalator and elevator parts supplier

Before

Founded in Suzhou, China in 2010, starting as a 3-person studio

One-stop escalator and elevator parts supplier

After

Over 2,800 clients across 5 continents, including projects Dubai Airport

Our Strength

My Escalator

Strength

Type

We focus on manufacturing high-performance elevator and escalator components, including handrails, step chains, guide rails, rollers and control systems, etc. The main elevator parts we sell include: elevator button, elevator roller, motor, door vane, control box, light curtain, PCB board, decoder, etc. The main escalator parts we sell include: escalator step, step chain, handrail belt, comb plate, brush, demarcation, step, etc.

Applicable brands

Our products are suitable for Thyssenkrupp, Kone, Schindler, Otis, Mitsubishi, Sigma, Fujitec such brand escalators and elevators. And are widely used in airport, metro, hotel, shopping mall such public transportation field. So far. our products have been exported to over 100 countries such as the USA, UK, ltaly, Portugal, Mexico, Australia, Argentina. Russia, Philippines, Thailand, Indonesia, Malaysia and so on.

Technical support

Founded in 2010 as a humble 3-person studio in Suzhou, China, Elevator Parts Global has grown into a leading international supplier of high-quality elevator components and subsystems. Our journey began in the heart of a major manufacturing and technological hub, giving us unparalleled access to superior supply chains and engineering talent.

We specialize in the export of a comprehensive range of elevator parts, from mechanical assemblies and door system components to electronic controllers and safety devices. Our deep-rooted technical expertise, stemming from our origins as a technical studio, ensures that we don't just sell parts—we provide reliable solutions and expert support.

Our mission is to enhance the global elevator industry by delivering dependable components, competitive pricing, and exceptional technical service, making us the partner of choice for maintenance companies, OEMs, and distributors worldwide.

Service

Your Trusted Partner for Elevator & Escalator Components
1. Premium Product Quality
Every component undergoes rigorous quality inspections to ensure durability, safety, and seamless integration with global elevator systems.

2. Fast Order Processing & Delivery
With an optimized production line and streamlined operations, we guarantee quick order fulfillment. Standard items ship within 2–5days, and urgent requests are prioritized to minimize downtime for your projects.

3. Efficient Global Logistics
Our partnerships with DHL, FedEx, and trusted freight forwarders ensure fast, secure, and cost-effective shipping worldwide. We help customs clearance and provide real-time tracking for hassle-free logistics.

4. End-to-End Customer Support
From technical consultations to after-sales service, our multilingual team offers 24/7 support.

Welcome! Welcome! Welcome! Welcome!

Thank you for choosing My Escalator Parts Solutions for your elevator parts needs. We are looking forward to helping you keep your elevators running smoothly and safely.